Overview
Equinox has a 45-day cancellation notice period, one of the longest in the industry. You can cancel by email or in person, but be prepared to pay for at least one more billing cycle after submitting your request.
How to Cancel
Option 1: Cancel by Email
- Email your home club's membership team. You can find the email on your membership agreement or by calling the front desk.
- Include your full name, membership number, home club, and a clear request to cancel.
- Request a written confirmation with your effective cancellation date.
Option 2: Cancel In Person
- Visit your home club and ask to speak with the membership manager.
- Fill out the cancellation paperwork.
- Get a signed copy of the cancellation confirmation.
Important Details
- 45-day notice: Equinox requires 45 days' written notice. Your membership continues (and you're billed) during this period.
- No refunds: There are no prorated refunds for partial billing periods.
- Annual commitment: If you signed a 12-month commitment, you may owe the remaining balance or an early termination fee if you cancel before the term ends.
- Initiation fee: Your initiation fee is non-refundable.
- Freeze alternative: You can freeze your membership for up to 3 months (fees may apply).
Tips
- Count exactly 45 days from your next billing date and submit your cancellation before that to avoid an extra month's charge.
- Email is preferable to in-person because you have a written record with timestamps.
- If you have an annual commitment, review your contract to understand early termination costs before proceeding.
Frequently Asked Questions
Equinox has a 45-day cancellation notice period as part of their membership agreement. This is one of the longest in the industry. Your membership continues and you'll be billed during this period.
No. Equinox does not offer an online cancellation option. You must email your home club's membership team or visit in person.
If you signed a 12-month commitment, you may owe the remaining balance or an early termination fee. Review your contract for the specific terms.
No. Equinox initiation fees are non-refundable regardless of when you cancel.
Yes. Equinox allows you to freeze your membership for up to 3 months, though fees may apply during the freeze period.
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