Overview
LA Fitness makes cancellation intentionally inconvenient. You cannot cancel online, by phone, or by regular email. Your only options are visiting your home club or sending a certified letter to their corporate office.
How to Cancel
Option 1: Cancel In Person
- Go to the front desk at your home club.
- Request a cancellation form and fill it out completely.
- Ask for a copy of the signed cancellation form before leaving.
- The staff may offer to freeze your membership instead. Decline if you want to fully cancel.
Option 2: Cancel by Certified Mail
- Address your letter to:
- Include your full name, membership ID, address, phone number, and a clear cancellation request.
- Send via USPS Certified Mail with Return Receipt Requested.
Important Details
- Billing cycle: Cancellations take effect at the end of your current billing period. You will not receive a prorated refund.
- Multi-club memberships: If you have a multi-club membership, you must still cancel through your home club or via certified mail.
- Personal training: If you have a separate personal training agreement, that must be cancelled separately with its own written notice.
- Processing time: Allow 5-7 business days for certified mail cancellations to be processed.
Tips
- Always send certified mail. Regular mail can be "lost."
- Keep your tracking receipt and return receipt card as proof.
- Check your statements for 60 days after cancellation to ensure charges stop.
- If you signed up for personal training, cancel that contract separately.
Frequently Asked Questions
No. LA Fitness does not accept cancellations by phone, online, or by regular email. You must cancel in person at your home club or by certified mail to their corporate P.O. Box.
Send your certified letter to: LA Fitness International, LLC, P.O. Box 54170, Irvine, CA 92619-4170.
No. LA Fitness does not offer prorated refunds. Your cancellation takes effect at the end of your current billing period.
Yes. If you have a separate personal training agreement, that must be cancelled with its own written notice. Cancelling your gym membership does not cancel personal training.
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